Lifetime guarantee

Built tough. Backed for life.

Every Bow Buddy product is built for real-world use. If it fails because of a defect in materials or workmanship, we'll make it right. No middleman, no runaround.

Start a claim What's covered
  • Lifetime coverage
  • Handled by us directly
  • Made in USA
  • Veteran owned

Coverage

What's covered

Our guarantee covers every Bow Buddy product, for as long as you own it.

Covered

  • Manufacturing defects
  • Structural failure during normal, intended use
  • Defective materials or workmanship

Not covered

  • Abuse, misuse or improper installation
  • Modified products
  • Damage from accidents, vehicles, tools or other outside forces
  • Normal cosmetic wear

Not sure your Bow Buddy is installed right? See the fitment & install guide.

Handled in Las Cruces, NM

How it works

Three steps. Real people.

No call centers and no retailer runaround. Claims go straight to our team.

  1. 01

    Send us your claim

    Fill out the short form below with your product, where you bought it and what happened.

  2. 02

    Email us a photo

    Send a photo of the damaged product to info@bowbuddy.com so our team can take a look.

  3. 03

    We make it right

    Our team reviews every claim personally and gets you taken care of.

Start a claim

FAQ

Warranty questions

Still have a question? Email info@bowbuddy.com or call 575-644-5585.

Do I need my receipt?

Include your order number if you have it. If you don't, tell us where you bought your Bow Buddy and we'll take it from there.

I didn't buy it on bowbuddy.com. Am I covered?

Let us know where you bought it, whether that was Amazon, TikTok Shop or a retailer, and include it in your claim.

Which products are covered?

Every Bow Buddy product: the PRO, PRO XL, Elite, kickstands, lock straps, brackets and accessories.

What about scratches and scuffs?

Normal cosmetic wear from everyday use isn't covered. The guarantee is for defects and structural failures.

Mine won't fit or keeps slipping. Is that a defect?

Usually it's fit, not a defect. Check the fitment & install guide, or email us your vehicle and we'll help you sort it out.

Start a claim

Tell us what happened

Fill this out and our team will review your claim and follow up by email.

Don't forget the photo. Email a picture of the damaged product to info@bowbuddy.com with your name so we can match it to your claim.

Prefer to talk?
info@bowbuddy.com
575-644-5585

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